Item was taken out for inspection and photos. Brand new never been used! Costway 28.5 Flat LED Electric Heater Fireplace. Comes with original box, manual and remote control. Customer service is our #1 priority! We only accept items back in the condition that they were sent to you. This product may contain a chemical known to the state of California to cause cancer and birth defects or other reproductive harm. Track Page Views With. Auctiva’s FREE Counter.